We at Lufthansa InTouch are at the centre of service excellence. We specialize in customer care in air travel for Lufthansa Group passengers. Our multicultural, multilingual teams operate from seven Service Centres worldwide. Working together as one global team, we provide five star services!
Lufthansa InTouch - WORK FROM HOME!
Do you want to work from home and use Polish and English language?
GREAT, you are just the one we are looking for! 🙂
While working for us, you may be comfortably seated in your house or flat (due to legal frame we are looking for individuals located in the Czech Republic) and we will bring the work to you. Doesn’t it sound tempting?
We will take care of your internet connection - contribution of 500 CZK/gross/monthly, provide all the necessary hardware and you will simply log in and work. For this particular job we are looking for individuals fluent in Polish and English language, reliable and flexible.
In an exchange, we can offer you a standard employment contract for unlimited period of time (including all the standard employee benefits as vacation entitlement, lunch vouchers, sick days, social and health insurance, etc. plus couple of really great benefits you cannot find anywhere else, as highly discounted flight tickets and Lufthansa InTouch employee status!).
Your task will be to assist Lufthansa’s customers over the phone to help them in regards the flight reservations, cancellations or online check in.
What's more? If you start on 2.7. you will be entitled a sign-in bonus of 300 EUR after probation period!
What do we look for in a candidate?
• Excellent written and verbal communication skills in Polish and English;
• Positive and ‘can do’ attitude
• Eagerness to help our customers
• Advanced PC user
• Willingness to work Mon – Sun shift patterns (attractive compensation rates)
• Owner of smartphone 🙂
We are proud to offer:
• Amazing flight privileges – travel for massive flight discounts! (for you and your immediate family/friends, including Hotel/Car Hire/etc. discounts)
• Amazing people on board 🙂
• Professional in-house training and learning opportunities
• Monthly bonuses
• Unlimited contract
• Lunch vouchers, Flexible benefits scheme (contribution to leisure time activities)
We are the best at being In Touch!
We are driven to be best. We at Lufthansa InTouch contentiously upskill and train our colleagues; boost their product knowhow and make them becoming confident in all aspects of services for air travellers.
Get InTouch with us!
WhatsApp: +420 734 681 185
Watch our video! https://www.youtube.com/watch?v=savcnsVOzbU
Information about the vacancy
Type of employment
Duration of employment
Bonuses, discount on company products / services, meal tickets / catering allowance, accommodation / housing allowance, educational courses, training, cafeteria, contribution to sport / culture / leisure, soft loans to employees, sick day, corporate Events
Secondary education or professional training with a school-leaving exam
English (advanced), polish (proficient)
The vacancy is suitable for graduates.
Suitable for parents on maternity and parental leave.
Suitable for the physically challenged. Attendance to company site not required. Suitable for: Disabled, Wheelchair bound.
639 00 Brno-Štýřice
Phone: +420 515 503 141