Lufthansa InTouch is a worldwide network of 7 Lufthansa Service Centers. We are responsible for the Lufthansa Group’s customer service for which we offer over 360 services for about 40 different markets, in more than 20 languages.

We offer exciting employment opportunities to all, graduates, newcomers and also experienced professionals. Come and join us!

Customer Service Consultant with Polish language

Do you speak Polish and English?

Are you passionate about airline industry? Would you like to use Polish and English on daily basis? Are you interested in working in multicultural environment? And do you like travelling? We offer HIGH DISCOUNT ON FLIGHT TICKETS and you can travel the world with us!

As our Customer Service Consultant you will be a member of Polish team. Your task will be to assist Lufthansa’s customers over the phone to help them in regards the flight reservations, cancellations or online check in. We can guarantee the stability as we offer UNLIMITED CONTRACT!

We are looking for a new colleague who:

- Has fluent knowledge of both the Polish and English language
- Has good communication skills
- Is flexible and stress tolerant
- Has team spirit and eagerness to learn new skills
- Has PC skills

We would like to motivate you with:

- Daily usage of Polish and English
- Possibility to participate in various trainings
- You will work with colleagues from all over the world in dynamic and friendly international environment in the centre of Brno
- Gaining the knowledge of airline processes by providing different services
- Chance to travel the world with our employee flight tickets!


- Highly discounted flight tickets
- Motivating salary structure with a performance based bonus up to 20% monthly
- Guaranteed salary increases based on seniority
- Unlimited work contract
- Lunch vouchers
- Cafeteria – vouchers for sports, cultural activities and health care
- Team building activities, professional trainings
- Help with relocation to the Czech Republic (Employee Card, accommodation for the first two or three months and coverage of travel expenses)

If you are fresh graduate, person who already has working experience or somebody who would like to accept the challenge to service our clients over the phone, you are just the right person we are looking for!

You can have a look at the office in our online video! Link to the video:

For more detailed information please check our web site:

Should you be interested to get in touch with us directly, please feel free to send us a message via whatsapp application on this phone number: +420 734 681 185. We will be looking forward to hearing from you!

Join Lufthansa InTouch Brno and discover the world with us!

Information about the vacancy

Job location


Employment type

Full-time work

Type of employment

Employment contract

Duration of employment



Bonuses, transport allowance, meal tickets / catering allowance, accommodation / housing allowance, educational courses, training, cafeteria, education allowance, soft loans to employees, sick day, corporate Events

Required education

Secondary education or professional training with a school-leaving exam

Required languages

English (advanced), polish (proficient)

Posted by

Lufthansa InTouch

The vacancy is suitable for graduates.


Lufthansa InTouch
Andrea Blažková
Holandská 854/1
639 00  Brno-Štýřice
Česká republika
Phone: +420 515 503 141