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Lufthansa InTouch – Brno
Lufthansa InTouch Brno began its operations in June 2005. Today, 300 employees from over 30 different countries service customers from the Slovak and Czech Republics, Macedonia, Russia, Austria, Slovenia, Ukraine, Bulgaria, Poland, Latvia, Switzerland, Germany, Romania, Estonia, Croatia, Kazakhstan, Hungary, Bosnia And Herzegovina, Lithuania, Belarus and Serbia
Main clients of serviced by our Brno based Consultants are Lufthansa, SWISS International Air Lines and Austrian Airlines. The portfolio includes a variety of Business-2-Customer (B2C) and Business-2-Business (B2B) services such as General Reservations, Miles & More status customer handling, Web support, customer feedback and claim handling, ticketing, travel agency support and stations support. All services are offered in the local languages as well as in English.