Join our Brno Customer Service DE team & fly with Lufthansa!

Sprechen Sie Deutsch? Join Lufthansa and discover the world with us!

What is the job about?

- Our Customer Service Consultants are the primary contact for Lufthansa passengers
- They answer questions regarding the flight reservations, cancellations and online check in via phone
- The calls are handled in German and English

What skills are we looking for?

- Fluent knowledge of both the German and English language
- Good communication skills
- Flexibility and stress tolerance
- Team spirit and eagerness to learn new skills
- PC skills

What do we offer?

- Motivating salary structure with a performance based bonus up to 20% monthly
- Guaranteed salary increases based on seniority
- Permanent work contract
- High employee discounts on flight tickets
- Modern and multinational environment
- Lunch vouchers, Cafeteria – vouchers for sports, cultural activities and health care
- Team building activities, professional trainings
- Help with relocation to the Czech Republic (Employee Card, accommodation for the first three months and coverage of travel expenses)

We are situated in modern and attractive place in the centre of Brno – Spilberk office park on Holandska 1, Czech Republic.

Are you interested to see our company and learn more? Come to visit us on our open days every first Tuesday each month between 10-12 and 14-16.

Check out our video:

For more detailed information visit our web site:

Do not hesitate to contact us; we are looking forward to getting in touch with you!

Information about the vacancy

Job location


Employment type

Full-time work

Type of employment

Employment contract

Duration of employment



Bonuses, cafeteria, transport allowance, meal tickets / catering allowance, accommodation / housing allowance, educational courses, training

Required education

Secondary education or professional training with a school-leaving exam

Required languages

English (advanced), german (advanced)

Posted by

Lufthansa InTouch

The vacancy is suitable for graduates.


Lufthansa InTouch
Andrea Blažková
Holandská 854/1
639 00  Brno-Štýřice
Česká republika
Phone: +420 515 503 141